Friday, December 19, 2008

JetBlue Turns Pet-Friendly

Earlier this week, JetBlue released information about their new program that allows small dogs and cats to be carried on into the cabin. The program, called "JetPaws", allows customers to take their pets onboard with them as long as several requirements are met. Those requirements are:

- Each pet must be carried on in a carrier, and thereby the pet must be able to fit inside the carrier. The combined weight of the carrier and the pet cannot be more than 20 pounds.

- Only four pets are allowed per flight. Therefore, in theory, only four passengers would be able to carrier on a pet per flight.

- Pets cannot travel alone and therefore must travel with a customer.

- Each pet must satisfy immunization requirements if required by the state entering or departing.

- Each pet must be booked on the flight via phone; they cannot be booked online.

Each carrier will be counted as the carry-on bag of the customer. Therefore, each passenger with a pet carrier will be allowed on personal item (purse, computer bag, etc).

The carrier will be given a bag tag to put on so that other customers know that there is a pet on board. In addition, passengers with carriers will not be allowed to sit in bulkhead or exit rows, to make sure any emergency will be swiftly and efficiently dealt with.

JetBlue will be the first budget airline to offer free in-cabin pet service. It will be interesting to see what the popular airline will do next.

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